Email Security
Have you received email from us and are not sure it is truly from us?
Security-Verification of Messaging
We take the Green Button brand and name seriously—and your security is of paramount importance to us.
We use the following combination of email-verification techniques:
All “greenbuttonalliance.org” email messages are…
- Authenticated (message signed) with
DomainKeys Identified Mail
(about DKIM), - Authorized (servers able to be validated) with
Sender Policy Framework
(about SPF), and - SPAM-protected (pass/fail coordination between DKIM & SPF) with
Domain-based Message Authentication, Reporting & Conformance
(about DMARC).
If your email client can verify “greenbuttonalliance.org” with DMARC, you can be assured that the email message is from us.
If you receive an e-mail message from Jeremy Roberts (without the middle initial of J.) and with a subject similar to
Subject: Green Button Alliance - Invoices
This is NOT legitimate.
Subject: Reminder from Zoominfo
(or similar regarding Zoominfo)
This is NOT legitimate.
We will never ask you to send us financial information in that way.
Also, the Green Button Alliance mailing lists — for members, newsletters, events, and anything else — are never for sale!
Anyone purporting to ofter any such list is trying to scam you.
If still in doubt about what you have received, please telephone to be certain: +1-215-918-1026.
Authorized Service Providers
We send our Newsletters through Roving’s Constant Contact emailing services:
|
scheduler.constantcontact.com |
|
greenbuttonalliance.org |
|
auth.ccsend.com |
|
synd.ccsend.com |
|
in.constantcontact.com |
|
in.constantcontact.com |
|
greenbuttonalliance.org |
|
jqau84uab.cc.rs6.net |
Since 24 April 2023, we send our Member correspondence through Novi AMS, through Roving’s Constant Contact emailing services, through Intuit QuickBooks, from our own Google-hosted servers, via SendGrid, and through the following:
|
outbound-mail.sendgrid.net |
|
greenbuttonalliance.org |
|
em2092.greenbuttonalliance.org |
|
greenbuttonalliance.org |
|
email.noviams.net |
Links in Invoice Emails
Invoices may include links to https://email.noviams.net/… or to http://links.notification.intuit.com/… but if you are unsure about an invoice, please login to your account at https://www.greenbuttonalliance.org/login (or using Login
at the top of this page). If you are already logged in, please click or tap your name at the top of this page. If you actually have an invoice from us, it will be viewable there.
Password Resets
Accounts can request password resets online when attempting login: https://www.greenbuttonalliance.org/login.
Email will be sent to the account-holder’s e-mail address from GBA Mail <mail@greenbuttonalliance.org> and it will be fully signed by greenbuttonalliance.org for security.
All password resets will be links to https://email.noviams.net/… — Novi AMS, our member-management platform provider. Do not click or tap any links in a password-reset e-mail message that might take you elsewhere.
Two-Factor Authentication
Accounts can use Two-Factor Authentication (2FA) through an Authenticator application (Google, Microsoft, etc.) and/or Text Messaging (Short Message Service, SMS) verification.
For 2FA using Text Messaging (SMS), you will receive a message from +1-970-696-8843 with your six-digit login code. You will never be asked to click/tap any links or to provide any information in return.
In the near future, email (fully signed) may be sent from GreenButtonConnect.org and that will be noted here at the time that messages from that domain are valid.
“Short links” (not email) may have the domain of the-gba.org or green-button.org and will always be encrypted. No email is ever sent from those two domains. Here’s a valid short-link example: https://the-gba.org/contact