IUCX Conference 2026
https://www.iucx.org/conference-2026
Tampa Convention Center
333 South Franklin StreetTampa, FL 33602
United States
Event Details
Innovate UtilityCX (IUCX) - The Premier Utility Customer Experience Conference and Education Hub
The overall Innovate UtilityCX conference series — including the main Annual Conference, Executive Summit, Key Account Forum, and related events — is scheduled for April 13‑17, 2026, with the Executive Summit and Key Account Forum on April 13‑14, the main conference on April 14‑16, and Deep Dives on April 14.
IUCX Schedule
Monday (13th)
- No Conference Events
- PM | Hotel Arrival: Deep Dive Attendees
- Registration Check-in: Deep Dive Attendees (ends at 5:00 pm)
Tuesday (14th)
- Registration & Attendee Orientation
- Welcome Reception & Exhibits
Wednesday (15th)
- General Session & Keynotes
- Workshops and Networking Reception
- Women In Utilities Sunrise Event
- FlowForward Water Innovation Forum
Thursday (16th)
- Continued Workshops
- Exhibit Hall Engagement
- Dream Prize Giveaway & Special Evening Event
Friday (17th)
- No Conference Events
- AM | Depart from Hotel
Celebrating 50 years, The IUCX Conference 2026 is a three-day utility customer experience and innovation conference taking place April 14-16 uniting utility professionals across electric, gas, water, and wastewater sectors.
Attendees gain knowledge on operational excellence, digital transformation, customer engagement strategies, workforce transformation, and real-world AI integration.
See the Event Page:
Register to Attend:
GBA Members: Are you going?
Join us in the GBA Member Slack Workspace, in the #iucx channel, to meet-up with other GBA Members while there!